Frequently Asked Questions
Please read our FAQ before sending us a message.
We accept Visa, MasterCard, American Express and Discover.
Yes, although FSPgo and FSP are related, FSPgo is a new product line of FSP, separate from membership. You will need to create an account for FSPgo.
Please check your spam folder. You can also find a copy of your order under the “my account” tab on the home page.
Select the “My Account” tab from the top menu bar and select “Orders”. Here you will also be able to access the links to the archive programs in that order.
Please use the Contact Us link at the bottom of our home page and complete the form and we will respond as soon as possible.
Refunds will only be issued 30 days from purchase date if material has not been accessed and/or downloaded. Please contact us at [email protected] to request a refund.
You will receive an email receipt upon submission of your order.