Program Overview:
In this engaging, interactive, and entertaining presentation, you as a financial services professional will dramatically improve your ability to defeat the four biggest problems associated with the mandated return to office: employee resistance; attrition; quiet quitting; and diversity, equity, and inclusion. After announcing a return to the office, many leaders feel surprised at the extent of the first horseman: resistance. Such resistance may involve public criticism and complaints, as well as refusals to come in at all or for the mandated hours. Mid-level managers often refuse to hold their staff accountable and enforce a mandated return to office. The second horseman faced by leaders is attrition. That includes a small number of people quitting on the spot, but many starting to look actively for a new job once they find out about the return to office. The third horseman is quiet quitting, meaning staff disengaging and doing the minimum necessary to not get in trouble. Finally, the fourth horseman is a serious blow to diversity, equity, and inclusion. Underrepresented groups – blacks, LGBTQ, parents, women, people with disabilities – tend to have a much stronger preference for remote work. They quit in much higher numbers than white males over mandated returns to office. In my consulting for 21 companies in returning to the office, I developed a number of best practices to address each of these four horsemen effectively, as well as clear metrics to measure the success of your return to office. This training offers case studies and best practices based on my experience, and by adopting the methods from this training, your team will excel at measuring and minimizing resistance, attrition, and quiet quitting, while protecting diversity, equity, and inclusion.
Learning Objectives:
- Learn about the various types of employee resistance associated with a mandated return to the office and how to overcome such resistance effectively
- Cultivate an understanding of a variety of best practices for addressing employee attrition due to a required return to office
- Develop a plan to uncover and minimize quiet quitting stemming from employee frustration with a forced return to office
- Protect your diversity, equity, and inclusion from the much higher attrition and quiet quitting of underrepresented groups associated with a return to office mandate
- Measure the success of your return to office plans using best practices
Featured Speaker:
Dr. Gleb Tsipursky helps financial professionals use hybrid work to improve retention and productivity while cutting costs. He serves as the CEO of the boutique future-of-work consultancy Disaster Avoidance Experts, which helps organizations adopt a hybrid-first culture, instead of incrementally improving on the traditional office-centric culture. A best-selling author of 7 books, he is especially well-known for his global best-sellers Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Career Press, 2019) and The Blindspots Between Us: How to Overcome Unconscious Cognitive Bias and Build Better Relationships (New Harbinger, 2020). His newest book is Leading Hybrid and Remote Teams: A Manual on Benchmarking to Best Practices for Competitive Advantage (Intentional Insights, 2021). His writing was translated into Chinese, Korean, German, Russian, Polish, Spanish, French, and other languages. His cutting-edge thought leadership was featured in over 650 articles and 550 interviews in prominent venues. They include Harvard Business Review, Fortune, Inc. Magazine, CBS News, Time, Business Insider, Government Executive, The Chronicle of Philanthropy, Fast Company, Boston Globe, New York Daily News, Fox News, USA Today, Forbes, and elsewhere. His expertise comes from over 20 years of consulting, coaching, and speaking and training for Fortune 500 companies ranging from Aflac to Xerox, as well as mid-sized companies, nonprofits, and government agencies. It also comes from his research background as a behavioral scientist. After spending 8 years getting a PhD and lecturing at the University of North Carolina at Chapel Hill, he served for 7 years as a professor at the Ohio State University. A proud Ukrainian American, Dr. Gleb lives in Columbus, Ohio (Go Bucks!). In his free time, he makes sure to spend abundant quality time with his wife to avoid his personal life turning into a disaster.
Registration Fee: $0 FSP Members | $59 Non-Member
Note: This webinar is $0 for FSP Members. Visit the Member Resources page (log-in required). Not an FSP member? Join now.
CE Credits: There are no CE credits available for this program.
Presentation Material/Slides: The presentation material will be emailed to you after the webinar.
Archive: The archive recording will be available after the webinar in your FSPgo account (on the My Account tab).
Educational Level: Intermediate
Time:
1:00 pm – 2:00 pm ET
12:00 pm – 1:00 pm CT
11:00 am – 12:00 pm MT
10:00 am – 11:00 am PT
