Co-opting Artificial Intelligence as an Opportunity for Financial Service Professionals (Journal Article)

Artificial intelligence (AI) is arguably the most disruptive technological development affecting every aspect of the financial service industry. This article examines the impact of changes for financial service professionals resulting from this transformational technology and how delivery of financial services to consumers is transforming the industry.

Author: Diamond Wade Wheeler, CLU, ChFC, CASL, CLF, has been in the financial services industry for 35 years. He earned a BSBA in finance from the University of Missouri-Columbia and an MBA in finance from the University of Missouri-Kansas City. He is currently pursuing a doctorate in management from Webster University in St. Louis, MO.